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Privacy Policy for Pulse
Last Updated: September 1, 2025
PRIVACY POLICY
1. INTRODUCTION
Welcome to Pulse ("we," "us," "our," or the "Company"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://trypulse.app (the "Website"), our mobile and desktop applications, and any related services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide to Us
We collect personal information that you voluntarily provide when registering for an account, subscribing to our Service, or contacting us. This includes:
- Account Information: Name, email address, password, and profile information
- Payment Information: Credit card details, billing address, and payment history (processed securely through third-party payment processors like Stripe)
- Communication Data: Information you provide when contacting our support team
- User Content: Tasks, notes, calendar entries, and other content you create within the Service
2.2 Information Automatically Collected
When you use our Service, we automatically collect certain information, including:
- Device Information: Hardware model, operating system, unique device identifiers, mobile network information
- Usage Data: Features used, time spent on pages, clicks, scrolling behavior, search queries within the Service
- Log Data: IP address, browser type and version, time zone setting, browser plug-in types and versions
- Location Information: General geographic location based on IP address
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience
2.3 Information from Third-Party Services
If you connect third-party services (such as Google Calendar, email providers, or other productivity tools) to your Pulse account, we may receive information from these services, including:
- Calendar events and availability
- Contact information
- Email metadata (not content)
- Task and project information
3. HOW WE USE YOUR INFORMATION
We use the collected information for various purposes:
3.1 Service Delivery
- Provide, maintain, and improve our Service
- Process transactions and send transaction notifications
- Manage your account and provide customer support
- Send administrative information, such as updates to our terms
3.2 Product Enhancement
- Personalize your experience and deliver AI-powered recommendations
- Analyze usage patterns to improve features and functionality
- Develop new features and services
- Conduct research and analysis
3.3 Communication
- Send promotional communications (with your consent)
- Respond to your comments, questions, and requests
- Send push notifications (which you can disable in settings)
3.4 Legal and Security
- Comply with legal obligations
- Protect our rights, privacy, safety, or property
- Detect, prevent, and address technical issues and security threats
4. DATA SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
4.1 Service Providers
We share information with third-party vendors who perform services on our behalf, including:
- Payment processing (Stripe)
- Email delivery (Resend)
- Cloud storage and hosting (Supabase)
- Analytics services
- Customer support tools
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information when required by law or in response to valid requests by public authorities.
4.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is necessary for legal or legitimate business purposes.
6. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
7. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Portability
You can request a copy of your personal information in a structured, machine-readable format.
7.2 Correction
You can request that we correct any inaccurate or incomplete personal information.
7.3 Deletion
You can request that we delete your personal information, subject to certain exceptions.
7.4 Opt-Out
You can opt-out of receiving promotional communications by following the unsubscribe link in emails or adjusting your account settings.
7.5 Do Not Track
We do not currently respond to Do Not Track browser signals.
To exercise these rights, please contact us at support@visualized.tech.
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.
9. CHILDREN'S PRIVACY
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
10. THIRD-PARTY LINKS AND SERVICES
Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
12. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Sending an email to the address associated with your account
- Posting a notice within the Service
- Updating the "Last Updated" date at the top of this Privacy Policy
Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
13. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Pulse
Email: support@visualized.tech
Website: https://trypulse.app
Data Protection Officer: privacy@visualized.tech
14. LEGAL BASIS FOR PROCESSING (FOR EEA USERS)
If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information and context in which we collect it:
- Performance of a contract (to provide our Service)
- Legitimate interests (to improve our Service and communicate with you)
- Consent (for marketing communications)
- Legal obligations (to comply with applicable laws)
By using Pulse, you acknowledge that you have read and understood this Privacy Policy.